HOTEL CHICAGO WEST LOOP, SURESTAY COLLECTION BY BEST WESTERN, Chicago – Your ideal downtown stay
Hotel Overview
Hotel Chicago West Loop, Surestay Collection By Best Western - Art-centric hotel near United Center
Located in Chicago's West Loop, this hotel is a 4-block walk from the United Center and a short distance from the Illinois Medical District and UIC campus. The property features an on-site art gallery with over 100 pieces of 2-D media, including rotating collections by local artists. Amenities include a 24-hour fitness center, free Wi-Fi, and in-room dining service. The hotel is pet-friendly, with a $50 daily pet fee. Public transportation is accessible via the nearby CTA subway, with fares to O'Hare and Midway airports at $2.50.
Additional perks of the hotel
Complimentary coffee in the lobby
Self-parking available for $25 per night
Guest laundry facilities
Butler breakfast package with $25 voucher per night
Pet-friendly rooms with nearby pet-friendly restaurants and parks
24-hour front desk service
Rooms
The hotel offers 116 guest rooms, including Petite and Single Full options. All rooms feature pillow-top mattresses, free Wi-Fi, cable TV, in-room safes, microwaves, refrigerators, and Keurig coffee makers. ADA-accessible rooms are available upon request. The Petite Suite is the most affordable option at 150 sq. ft.
Other conveniences
Beekman bath products
Hair dryer and iron with ironing board
Spacious work area
50' - 55' flat-screen TVs
Private bathrooms with bathtubs and free toiletries
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed for a fee
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Air conditioning in public areas
- Children are welcome
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Vending machines
- Lobby
- Multilingual staff
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Exercise gym
Guest Parking
- Refrigerator
- Microwave
Services
- Housekeeping
- Dry cleaning
- Wake up service
- Shops/Commercial services
Dining
- Snack bar
Business
- Business centre
- Fax/Photocopying
Facilities for people with disabilities
- Bathroom for disabled
Room features
- In-room safe
- Wardrobe
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Private bathroom
- Bathtub
- Hair dryer
- Towels
- Free toiletries
- Toilet
Self-catering
- Refrigerator
- Microwave
Bedroom
- Pillow top mattress
Media
- Flat-screen TV
- Cable/ Satellite television
- Voice mail
- Local calls
Hotel Location
Guest Reviews & Ratings
The hotel is conveniently located close to the metro station and offers good value for money. The rooms are spacious and modern, perfect for a comfortable stay. However, the service was lacking, with delays and unresponsive staff at times. The dining options were limited, but the facilities were well-maintained and convenient for guests.
The hotel is centrally located in the Medical District Area, close to where we were attending an event and near some good restaurants. The rooms are spacious and modern, offering good value for money, but the service can be improved with more attentive staff. The facilities are convenient, but the dining experience lacks variety in typical Sicilian products.
The hotel is located in the heart of the city near tourist spots and offers comfortable rooms with convenient amenities. The service was lacking, mainly due to the staff frequently being on their phones rather than assisting guests. The dining experience provided fresh, unlimited pancakes, a major highlight of the stay. Despite the property lacking certain facilities, the overall value for money was decent.
The hotel is located close to where we were attending an event, offering a relatively quiet stay. The rooms are well-equipped with cleaning supplies and feature bunk beds, but having a bath would have been a nice addition. The service, while efficient for dry cleaning and wake up services, lacked warmth at the reception desk. The location is convenient for exploring the downtown area and tourist spots. Dining options were limited, yet the hotel facilities were satisfying. Overall, it provides decent value for money.
I had a lovely stay at this hotel. The rooms were cozy and clean, and the staff was incredibly friendly. However, the dining options were a bit limited. The location was convenient, and the facilities were well-kept. Overall, a good value for the money.
I had a pleasant stay at the hotel. The rooms were clean and cozy, but the service could have been better. The location was convenient, although the dining options were limited. The facilities were decent and the price was reasonable.
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